https://data.archives-ouvertes.fr/author/5037

https://data.archives-ouvertes.fr/author/5037

http://xmlns.com/foaf/0.1/topic_interest Balking
http://xmlns.com/foaf/0.1/topic_interest Inventory policy
http://xmlns.com/foaf/0.1/topic_interest Reservation
http://xmlns.com/foaf/0.1/interest https://data.archives-ouvertes.fr/subject/info.info-mo
http://xmlns.com/foaf/0.1/topic_interest Empty container management
http://xmlns.com/foaf/0.1/topic_interest Queueing system control
http://xmlns.com/foaf/0.1/topic_interest Modèles stochastiques
http://xmlns.com/foaf/0.1/topic_interest Waiting times
http://xmlns.com/foaf/0.1/topic_interest Chat messages
http://xmlns.com/foaf/0.1/topic_interest Markov chains
http://xmlns.com/foaf/0.1/topic_interest Heteroge- neous servers
http://xmlns.com/foaf/0.1/interest https://data.archives-ouvertes.fr/subject/math
http://www.w3.org/1999/02/22-rdf-syntax-ns#type http://xmlns.com/foaf/0.1/Person
http://xmlns.com/foaf/0.1/topic_interest Routing
http://xmlns.com/foaf/0.1/firstName Benjamin
http://xmlns.com/foaf/0.1/name Benjamin Legros
http://xmlns.com/foaf/0.1/topic_interest Queue
http://xmlns.com/foaf/0.1/topic_interest Waiting time
http://xmlns.com/foaf/0.1/topic_interest Optimization
http://xmlns.com/foaf/0.1/topic_interest Outsourcing
http://xmlns.com/foaf/0.1/topic_interest Files d’attente
http://xmlns.com/foaf/0.1/familyName Legros
http://xmlns.com/foaf/0.1/topic_interest Bike-sharing system
http://xmlns.com/foaf/0.1/topic_interest OR in service industries
http://xmlns.com/foaf/0.1/topic_interest Multitasking
http://xmlns.com/foaf/0.1/topic_interest Relative value function
http://www.openarchives.org/ore/terms/isAggregatedBy https://data.archives-ouvertes.fr/author/benjamin-legros
http://xmlns.com/foaf/0.1/topic_interest Threshold policies Queueing systems service operations multi-channel call centers
http://xmlns.com/foaf/0.1/topic_interest Task overlapping
http://www.w3.org/2002/07/owl#sameAs 0000-0002-3951-5963
http://www.w3.org/2002/07/owl#sameAs 149830777
http://xmlns.com/foaf/0.1/topic_interest Queuing systems
http://xmlns.com/foaf/0.1/topic_interest Markov decision process
http://xmlns.com/foaf/0.1/topic_interest Queueing systems
http://xmlns.com/foaf/0.1/topic_interest Centres d’appels
http://xmlns.com/foaf/0.1/topic_interest One-step policy improvement
http://xmlns.com/foaf/0.1/topic_interest Stochastic models
http://xmlns.com/foaf/0.1/topic_interest Performance evaluation
http://xmlns.com/foaf/0.1/topic_interest Front-office service work
http://xmlns.com/foaf/0.1/topic_interest Optimal routing
http://xmlns.com/foaf/0.1/topic_interest Service and sales activ- ities
http://xmlns.com/foaf/0.1/topic_interest Quality of resolution
http://xmlns.com/foaf/0.1/topic_interest Time‐based threshold
http://xmlns.com/foaf/0.1/interest https://data.archives-ouvertes.fr/subject/spi.other
http://xmlns.com/foaf/0.1/interest https://data.archives-ouvertes.fr/subject/shs.gestion
http://xmlns.com/foaf/0.1/topic_interest Case-manager system
http://xmlns.com/foaf/0.1/topic_interest One-step improvement
http://xmlns.com/foaf/0.1/topic_interest Abandonment
http://xmlns.com/foaf/0.1/topic_interest Service and sales activities
http://xmlns.com/foaf/0.1/interest https://data.archives-ouvertes.fr/subject/info.info-ro
http://xmlns.com/foaf/0.1/topic_interest Call centers
http://xmlns.com/foaf/0.1/interest https://data.archives-ouvertes.fr/subject/qfin
http://xmlns.com/foaf/0.1/mbox_sha1sum cc937f2be0705ef5a8f8a9acd5e626cc
http://xmlns.com/foaf/0.1/topic_interest Repositioning strategy
http://xmlns.com/foaf/0.1/topic_interest Agent reservation
http://xmlns.com/foaf/0.1/topic_interest Threshold policy
http://xmlns.com/foaf/0.1/topic_interest Blending
http://xmlns.com/foaf/0.1/topic_interest Contact centers
https://aurehal.archives-ouvertes.fr/author/5037

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